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Your privacy
Welcome to our website leperle1973.it ("Site").
For Le Perle San Marcellino Srl ("LE PERLE"), your privacy and the security of your personal data are very important, which is why we collect and manage your personal data with the utmost care and adopt specific measures to keep them safe. Below, you will find the main information on the processing by LE PERLE of your personal data in relation to your browsing on leperle1973 and the use of the services offered. For detailed information on how LE PERLE handles your personal data, please read our "Privacy Policy". Please also read the "Cookie Policy", the "General Conditions of Use" of the site leperle1973.it, which contain detailed information about the conditions relating to our services. Some services may be subject to specific legal terms, in which case we will take care to give you all the appropriate information from time to time.
Who is the Holder?
Below is the main information on the processing of your personal data carried out by LE PERLE SAN MARCELLINO SRL., with registered office in Corso Italia 84 81030 San Marcellino (CE) (Italy), Tax Code and VAT no. 03577770617 ("LE PERLE"), as Data Controller. For any clarification, question or need related to your privacy and the processing of your personal data, you can contact us at any time by sending a request to our Customer Service by selecting "privacy", calling 0818900384 or writing to the address of the LE PERLE headquarters.
What data do we process and why?
The personal data that LE PERLE processes are those that you provide us when you conclude an order and purchase goods, and those that we collect while you browse or use the services offered on leperle1973.it. LE PERLE may, therefore, collect data about you such as, for example, personal data such as name and surname, shipping address and billing address, navigation data and your shopping habits. Your personal data are processed, in particular, for the following purposes:
- conclude and execute the contract for the purchase of goods offered on leperle1973.it;
- allow you to register on the Site and App and use the services reserved for registered users;
- manage your requests forwarded to our Customer Service.
In the aforementioned cases, the processing of your personal data is necessary to execute a contract with you or to provide you with the service you have specifically requested from us. In addition, we carry out statistical surveys and analysis with data in aggregate form to understand how users interact with and use the Site, to improve our offer and our services. Only with your express consent, on the other hand, do we process your personal data for:
- send you our newsletters by email (communications on news and commercial promotions);
- send you messages via SMS about our news and commercial promotions (SMS service);
- send you commercial and promotional communications about our products and services and carry out opinion polls and market research (by email, SMS, telephone and paper mail);
- customise the Site and commercial communications according to your characteristics and interests.
Your data may also be processed to allow LE PERLE to carry out security checks for the purposes of prevention and protection against fraudulent activities, counterfeiting and abusive behaviour (including by third parties) contrary to the regulations in force, the contractual provisions applicable to the Site, the App and related services, the rules of fairness and good faith. These processing activities are based on the legitimate interest of LE PERLE.
Who will process your data?
Your personal data are processed by duly trained personnel of LE PERLE as Data Controller. For organisational and functional needs related to the provision of services on leperle1973.it, your data may also be processed by our suppliers. The latter have been evaluated and chosen by LE PERLE for their proven reliability and competence. Some of these subjects may also be based in non-EU countries and, in these cases, the transfer of your personal data to these countries is carried out in compliance with the guarantees provided by law.
How long we retain your data for?We keep your personal data for a limited period of time depending on the purpose for which it was collected, at the end of which your personal data will be deleted or otherwise rendered anonymous in an irreversible way. The retention period is different depending on the purpose of the processing: for example, the data collected during the purchase of goods on leperle1973.it are processed until the conclusion of all administrative and accounting formalities, then they are stored in accordance with local tax legislation (ten years), those used to send you our newsletters or our SMS until you ask us to stop sending them (withdrawal of consent or opposition to receipt) and, in any case, within 2 (two) years from the last interaction of any kind with us. For more information see our "Privacy Policy".
What are your rights?At any time, depending on the specific processing, you can: withdraw consent to the processing, know which of your personal data we have in our possession, its origin and how it is used, request the update, correction or integration as well, in the cases provided for by the current provisions, the cancellation, the limitation of processing or oppose their processing. If you wish, you can request to receive the personal data held by LE PERLE concerning you in an electronically readable format and, where technically possible, we may transfer your data directly to a third party indicated by you. If you believe that the processing of your personal data has been carried out illegitimately, you can file a complaint with one of the supervisory authorities responsible for compliance with the rules on personal data protection. In Italy, the complaint can be presented to the Guarantor for the Protection of Personal Data (http://www.garanteprivacy.it). This policy may undergo changes and additions over time, therefore we invite you to periodically check its contents. Where possible, we will try to inform you promptly about the changes made.
Privacy Policy
1. General Information
Who is the Data Controller?
LE PERLE SAN MARCELLINO SRL, with registered office in Corso Italia 84 81030 San Marcellino (CE) (Italy), Tax Code and VAT no. 03577770617 ("LE PERLE"), is the Data Controller, i.e. the person who decides how and why to process your personal data. You can always contact LE PERLE by writing to the above address, calling 0818900384 or writing to our Customer Service and selecting "privacy".LE PERLE
Who is the Personal Data Protection Officer?
LE PERLE has appointed a Personal Data Protection Officer. If you wish, for any request regarding the protection of your personal data and the exercise of your rights you can contact our Data Protection Officer (DPO), by writing to "Data Protection Officer" at the address of the Data Controller or by email to the DPO.
2. What personal data do we collect?
The categories of personal data that LE PERLE collects and processes when you browse or purchase on leperle1973.it are as follows:
a) we collect the personal data necessary to conclude and execute your purchase on leperle1973.it such as name and surname, email address, shipping address, billing address, telephone number and payment details;
b) we collect your email address when you subscribe to our newsletter service (communications about our news and commercial promotions);
c) we collect your mobile phone number when you subscribe to our SMS service (communications about our news and commercial promotions);
d) we process the personal data you provide to us when you contact our Customer Service to provide you with the requested assistance;
e) subject to your consent, we collect and use your personal data for profiled marketing purposes; by analysing your personal data we may process information regarding your interests and preferences with respect to our products and services, in order to present you with proposals and offers in line with your tastes;
f) for the registration of your LE PERLE account, we collect your first and last name, your email address and your password. If you are a registered user, we collect information about your access to the reserved area of the Site. In case of authentication to the LE PERLE account through external social networks, we collect from these third parties the data necessary for registration/authentication through Facebook and through Google. We also collect information about you from third parties and, in particular, from Facebook and Google. This information includes the following categories of data: email address;
g) we collect information about your browsing on leperle1973.it, such as the pages you visit and how you interact with the individual page and we store this information on our servers;
h) in the event that you provide LE PERLE with personal data of third parties, for example in cases where you decide to buy a product to be delivered to a friend or to give a gift, LE PERLE will ensure that the third party is provided with the privacy policy at the time of the first communication. We remind you that the use of personal data of third parties is subject to the regulations on the protection of personal data. Please note that LE PERLE does not process personal data relating to minors. If you access leperle1973.it and use the services offered by LE PERLE, you declare that you are of legal age.
3. How do we use the personal data collected?
LE PERLE collects and processes your personal data for the following purposes
a) conclude and execute the contract for the purchase of the products offered on leperle1973.it. In particular, to send you confirmation of receipt of your order and its acceptance by email, as well as the shipment of the product (in the countries where it is available as a service, you can optionally choose to receive these communications also via WhatsApp; you can always change your mind by replying "Stop Order" to our message received via WhatsApp, in which case you will continue to receive communications only by email). We also process your personal data for further contract execution activities, such as payment, invoicing, product shipment and possible return management;
b) registration on the Site and use of the services offered to registered users. Registration to the Site is possible by entering certain personal information, necessary to ensure your identification and the performance of the services offered to registered users;
c) provision of the services offered on leperle1973.it and on the App. To this end, LE PERLE needs to collect, in relation to each service and its characteristics, the personal data necessary for the performance of the service requested by you;
d) management of requests to our Customer Service, which uses the personal data you provide to meet your requests for information and requests for assistance;
e) sending CVs. If you send us your CV to be considered for an application for an open position, we will use the information contained in your CV exclusively for this purpose. Your CV will be kept for a maximum period of six months, after which it will be deleted: if you wish, you can of course send us a new updated version;
f) statistical analysis and surveys. We use certain information about your use of the Site to carry out analysis and statistical surveys in order to improve our offer and services;
g) prevention and repression of fraud, counterfeiting and abusive behaviour.
Your data may be processed to allow LE PERLE to carry out controls and security activities for the purpose of prevention and protection from fraudulent activities, counterfeiting and abusive behaviour (including by third parties) contrary to the regulations in force, the contractual provisions applicable to the Site, the App and related services, the rules of fairness and good faith;
h) sending commercial and promotional communications following the purchase of our product, so-called soft spam. Following the purchase of one of our products on the Site, we may send you to the email address that you have provided us with communications containing our commercial proposals on related products and services;
i) subject to your consent, we may send you our newsletters (communications on news and commercial promotions) by e-mail;
j) subject to your consent, we may send you messages by SMS about our news and commercial promotions (SMS service);
k) subject to your consent, we may use your contacts in the context of conducting market research and satisfaction surveys in order to improve our services and the relationship with our users. These communications may be made by email, SMS, telephone and paper mail;
l) only with your consent, LE PERLE will be able to personalise your experience as a registered user on leperle1973.it, offering you advances and offers in line with your tastes, as well as sending you commercial communications tailored to your characteristics and interests (by email, SMS, telephone and paper mail). Personalisation will be carried out by analysing your previous purchases and the other information described in the previous paragraph "What personal data do we collect?". For more information on this data and the activity that allows it to be processed, please see the paragraph "Your LE PERLE profile". If you wish to authorize the activities referred to in points h), i), j), k) and l) and subsequently do not wish to receive further communications from LE PERLE or want to limit the ways in which you can be contacted, you can at any time interrupt these communications simply by following the instructions at the bottom of each message received (for example, by clicking on the appropriate link at the bottom of the newsletter or possibly present at the bottom of the SMS or by responding "stop" to the number possibly reported in the SMS), by accessing your MLE PERLE account, by contacting LE PERLE by calling 0818900384 or by contacting our Customer Service and selecting "privacy" or by writing to the address indicated above. We inform you that you may receive further communications from us even after submitting your unsubscribe/withdrawal of consent request, as some submissions may have already been planned, our systems may take time to execute your request. In relation to all the activities indicated above, we will process your personal data mainly through IT and electronic tools; the tools we use guarantee high security standards, in full compliance with current legislation on the subject.
4. Your LE PERLE profile
Registration allows you to have a LE PERLE profile, through which you can take advantage of the following services:
• My orders: track the shipment of your orders, exchange or return items that are not for you and see the history of your orders.
• My data: manage your registration data and your consent to receive communications (personalised or not) about our news and commercial promotions.
• My addresses: Save or change your addresses so they're always at hand and you can complete your purchases faster.
5. Legal basis for processing
We process your personal data only in the presence of one of the conditions provided for by current legislation, and specifically:
a) for the conclusion and execution of a contract to which you are a party or for the execution of pre-contractual measures adopted at your request. When we process your data for the conclusion and execution of a contract to which you are a party, we take care to use only the minimum information necessary. This basis legitimizes the processing of personal data that takes place in the following activities: - conclusion and execution of a contract for the purchase of the products offered on leperle1973.it; - registration on the Site and use of services reserved for registered users; - provision of the services offered on leperle1973.it and on the App; - management of your requests by our Customer Service. The provision of your personal data for such activities is a contractual obligation. You are free to communicate your data to us or not, but in the absence of the required data we will not be able to conclude or execute the contract and your requests. This means that you will not be able to buy the products and you will not be able to use the services of LE PERLE and that LE PERLE will not be able to handle your requests;
b) to comply with a legal obligation. In the event of the conclusion of a contract for the purchase of goods on leperle1973.it, the processing of user data will take place to give effect to the legal obligations to which LE PERLE is bound in accordance with the tax provisions and other regulations to which LE PERLE is subject. You are free to decide whether to conclude a contract and whether or not to communicate your data to us, but if you conclude it, your data will be necessary and will be processed to give effect to the aforementioned legal obligations to which PEARLS is bound. The processing of CVs spontaneously sent, carried out to evaluate candidates with respect to a possible job position at LE PERLE, is legitimate as it is expressly authorized by a law, which specifies that in this case the consent of the person to whom the personal data refer is not required. You are free to tell us your CV or not, but failing that we will not be able to evaluate your application for a job position at LE PERLE;
c) for our legitimate interest. Your personal data may be processed to prevent and prosecute any fraudulent, counterfeiting or abusive behaviour (including by third parties) contrary to the regulations in force, the contractual provisions applicable to the Site, the App and related services, the rules of fairness and good faith. In this case, the processing of your data does not derive from a legal or contractual obligation, but responds to our legitimate interest. At your request, LE PERLE may provide you with detailed information on the legitimate interest underlying the processing indicated above and on the relative so-called balancing test;
d) based on your consent. We will carry out the following treatments only if you have given us your express consent:
• sending our newsletters by e-mail (communications on news and commercial promotions);
• sending messages via SMS about our news and commercial promotions (SMS service);
• conducting opinion polls and market research;
• analysis of your browsing and consumption habits as part of the use of your LE PERLE profile, in order to personalize your experience on our Site and the commercial communications that will be sent to you.
Providing us with your personal data for such activities is absolutely optional. You are free to provide us with your data for these purposes or not, but otherwise it will not be possible for LE PERLE to carry out marketing activities, opinion polls and market research, and analysis of your habits.
6. Who will process your data?
Your personal data will be processed by LE PERLE and its personnel specifically trained and authorised to process it. LE PERLE also uses third parties (suppliers or business partners) to carry out some of its services and related activities, to which it will transmit the necessary personal data. These subjects have been properly selected and offer suitable guarantees of compliance with the rules on the processing of personal data. These suppliers may carry out, on the basis of a specific designation by LE PERLE, their activity as "data processors" (therefore under the direct responsibility of LE PERLE: for example, internet providers, companies specialising in IT and telematic services, customer service companies, companies carrying out marketing activities, companies specialising in market research and data processing) or as "independent data controllers" (for example, couriers and freight forwarders, banking operators). Your data may also be transmitted in accordance with the law to tax authorities, police forces and judicial and administrative authorities, for the detection and prosecution of crimes, the prevention and protection from threats to public security, to allow LE PERLE to ascertain, exercise or defend a right in court, as well as for other reasons related to the protection of the rights and freedoms of others.
7. Web push notification
We use some of your personal data in order to send you personalised notifications about LE PERLE products and commercial news on your device, subject to your express consent (so-called "web push notification"). In order to be able to send you such notifications, we use technologies similar to cookies (in particular, "HTLM5 Local Storage") that store information in the Local Storage of your device. Some of your personal data is also stored on our servers – which are located in the European Union – for the management of "web push notifications". The personalisation of communications is carried out based on the way you browse and use the Site and, in particular, on the products you have viewed, purchased or placed in your shopping cart or on the data you have entered in the registration form on the Site or when purchasing products on the Site (in particular, your name to personalise the communication sent to you and your date of birth to offer you promotions and discounts dedicated to you on your birthday). The categories of personal data that are used for this purpose are: - products purchased, displayed or placed in the cart; - name; - date of birth; - gender (male or female); - language used for browsing and version of the Site used (country); - information on the device and browser that you are using; - date and time when you gave your consent to receive web push notifications; - date LE PERLE was created; - date of last visit to our Site. You may at any time withdraw your consent to receive such personalized commercial communications by proceeding, depending on the browser you use, according to the following instructions. Main browsers: - Chrome: Settings > Show Advanced Settings > Privacy – Content Settings > Notifications - Manage exceptions > Enter www.leperle1973.it and select "Block" - Firefox: Options > Content > Notifications – Choose > www.leperle1973.it - "Block" - Safari: Preferences > Notifications > From here set the selector to "Reject" You can also revoke your consent to receive notifications even from the communications you receive, following the instructions below. - Desktop: Right-click on the notification > disable notifications from www.leperle1973.it - Mobile: Access the notification center > Site parameters > Notifications > Block notifications from www.leperle1973.it In any case, the service and your personal data in our possession will be deleted after 365 (three hundred and sixty-five) days from the date of your last visit to our Site.
8. Non-EU/EEA data transfer
Some of the third parties listed in the previous paragraph "Who will process your data?" may be based in countries outside the European Union or the European Economic Area (EEA) that nevertheless offer an adequate level of data protection, as established by specific decisions of the European Commission (https://www.garanteprivacy.it/web/guest/home/provvedimenti-normativa/normativa/normativa-comunitaria-e-internazionale/trasferimento-dati-estero). The transfer of your personal data to countries that do not belong to the European Union/EEA and that do not ensure adequate levels of protection will only be carried out after the conclusion between LE PERLE and said subjects of specific agreements, containing safeguard clauses and appropriate guarantees for the protection of your personal data called "standard contractual clauses", also approved by the European Commission, or if the transfer is necessary for the conclusion and execution of a contract between you and LE PERLE (for the purchase of goods offered on our Site, for registration on the Site or the use of services on the Site) or for the management of your requests.
9. How long we keep your personal data?
We keep your personal data for a limited period of time, which differs depending on the type of activity that involves the processing of your personal data. After this period, your data will be permanently deleted or irreversibly anonymous. This is without prejudice to cases where retention for a later period is required for litigation, requests by competent authorities or under applicable law. Your personal data is stored by us in accordance with the terms and criteria specified below:
a) data collected to conclude and execute contracts for the purchase of goods on leperle1973.it: until the conclusion of the administrative-accounting formalities. Data related to invoicing will be kept for ten years from the date of invoicing;
b) data OF the registered user: the data will be kept until you request the deletion of your LE PERLE profile;
c) data relating to the payment: until the certification of the payment and the conclusion of the related administrative-accounting formalities resulting from the expiration of the right of withdrawal and the terms applied for the dispute of the payment;
d) data collected in the context of the use of services offered on leperle1973.it: these data are kept until the termination of the service or the cancellation of the subscription to the service;
e) data related to user requests to our Customer Service: the data useful to assist you will be kept until your request is fulfilled;
f) CV: for six (six) months from receipt;
g) data used for commercial communication activities towards users who purchase products on leperle1973.it (soft spam): these data are kept until the termination of the activity or your request to interrupt the activity (opposition to receipt) and in any case within 2 (two) years from your last interaction of any kind with LE PERLE. You can, at any time, stop receiving these communications by simply clicking on the appropriate link at the bottom of each of our emails;
h) e-mail address provided to receive our newsletters (communications on news and commercial promotions): until your request to interrupt the activity (withdrawal of your consent or opposition to receipt) and in any case within 2 (two) years from your last interaction of any kind with LE PERLE. You can, at any time, independently stop receiving these communications by simply clicking on the appropriate link at the bottom of each of our newsletters or by accessing your LE PERLE account (if you are a registered user);
i) mobile phone number provided to receive our SMS (communications on news and commercial promotions): until your request to interrupt the activity (withdrawal of your consent or opposition to receipt) and in any case within 2 (two) years from your last interaction of any kind with LE PERLE. You can, at any time, independently stop receiving these communications by simply clicking on the appropriate link at the bottom of our message or by sending an SMS with the text "stop" to the number at the bottom of our message or by accessing your LE PERLE account (if you are a registered user);
j) data used for commercial communications, opinion polls, market research and surveys for the detection of satisfaction, as well as for the personalization of commercial communications: until your request to interrupt the activity and in any case within 2 (two) years from the last interaction of any kind with LE PERLE;
k) data used to personalize the Site and to show personalized commercial offers: until you request the cessation of the activity and in any case within 2 (two) years from the last interaction of any kind with LE PERLE; l) data in our possession for the management of web push notifications: until your withdrawal of consent and in any case for a maximum of 365 (three hundred and sixty-five) days from the date of your last visit to our Site. In any case, for technical reasons, the termination of the processing and the consequent definitive cancellation or irreversible anonymisation of the related personal data will be definitive within 30 (thirty) days from the terms indicated above.
10. Your rights
At any time you can exercise your rights with reference to the specific processing of your personal data by LE PERLE. Below is their general description and how to exercise them. a) Access and modify your data: you have the right to access your personal data and to request that they be corrected, modified or integrated with other information. If you wish, we will provide you with a copy of your data in our possession; b) withdraw your consent: you can withdraw at any time a consent you have given for the processing of your personal data in relation to any activity for profiled marketing purposes. In this regard, we remind you that the sending of commercial and promotional communications (including newsletters and SMS messages), carrying out market research and surveys to detect satisfaction with the personalisation of the Site and commercial offers based on your interests are considered profiled marketing activities. Upon receipt of your request, we will promptly cease the processing of your personal data that is based on such consent, while different treatments or based on other assumptions will continue to be carried out in full compliance with the provisions in force; c) object to the processing of your data: you have the right to object at any time to the processing of your personal data carried out on the basis of our legitimate interest, explaining the reasons that justify your request. Without prejudice to the presence of reasons precluding its acceptance as required by law, we will cease the processing to which you have objected. You have the right to object at any time to the processing of your data for profiled marketing purposes, to the extent that it is connected to that purpose, without the need to tell us why you object. In this case, we will promptly cease the processing of your data for profiled marketing purposes; d) delete your data: in the cases provided for by current legislation, you can request the deletion of your personal data. Having received and examined your request, if legitimate, we will promptly cease processing and delete your personal data; e) request that the processing of your personal data be temporarily limited: in this case LE PERLE will continue to store your personal data but will not process them, unless otherwise requested and the exceptions provided for in